Lawyers debate email etiquette after NQ criticised for using hiring manager’s first name 

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By Angus Simpson on

28

Awkward


A lawyer has sparked an online debate after sharing an exchange in which a newly qualified solicitor is criticised for addressing a hiring manager by their first name in an email about a job opening.

Tariq H, an associate prosecutor at the Crown Prosecution Service (CPS), shared screenshots of an email exchange to LinkedIn, in which his unnamed friend faced criticism for their email greeting.

The hiring manager ultimately rejected the NQ due to a lack of experience but also commented on the use of their first name.

“I would suggest that for future applications, you address the hiring manager by Mr/Ms or Miss, rather than their first name, if you are not already acquainted.” Awkward.

“Duly noted,” the NQ replied. “Thank you for the advice, [first name used.]”

Tariq questioned whether the response was “harsh” and “condescending” or simply about professionalism — sparking a lively debate in the 100+ comments on his LinkedIn post.

While one barrister agreed with the hiring manager in principle, they noted that the response seemed “a bit extreme” and “could have been phrased better”.

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Meanwhile, Bernard Richmond KC of Lamb Building Chambers went further, adding, “I think it is good practice in all things legal to err on the side of caution… the response to the application was meant to a kind one. It is the default position these days, for some people, to take umbrage rather than give people the benefit of the doubt.”

Elsewhere, law firm partner Jasmine Chaudry pulled no punches:

“It wasn’t professional at all. It was rude. Condescending and entitled. You don’t need to be acquaintanced to use a first name especially if it’s noted on public record. We’re not in school. Someone should write to him/her and tell them to get over themselves. Self righteous beep beep.”

“Very surprised the hiring manager could type this email what with their head being so far up their own backside,” added fellow solicitor Simarjot Singh Judge. “They need to relax.”

Former barrister Richard Wood disagreed with some of the criticism directed at the hiring manager. “When applying for a job done formality is normal and expected… But you go ahead and bask in the warm glow of your moral outrage.”

A former Freshfields and A&O recruitment manager warned that “navigating Ms/Miss/Mrs alone can be a nightmare, let alone anyone who might be a Dr or have some other title”.

A recent LLM graduate asked Richmond KC how to choose between Ms, Miss, and Mrs. He explained, “Ms covers both Miss and Mrs. If in doubt, it is acceptable, though slightly less elegant, to use the full name: ‘Dear Bernard Richmond’.”

Richmond KC summed it up well: “What a varied range of responses — no wonder people get confused 😊.”

28 Comments

Big Law

You should check the Linkedin lunatics subreddit – there is content for 50+ posts like this there – no need to follow law firm news.

Mr

Hiring manager was a ****. Case closed. Guaranteed they rejected Tariq’s unnamed friend for other reasons.

I’ve always addressed people by their first names unless they are on a website as Mr or Mrs, in which case I don’t bother.

I went to a public school where everyone called each other by their surnames. Never did it again either in university or professionally. Not necessary. Telling that it’s barristers backing the pompous hiring manager. The hiring manager is probably working for a law firm rather than chambers so that level of formality is unwarranted.

Thanks for that, Phil

Hilariously deranged behavior from the hiring manager. Sounds like the NQ dodged a bullet!

Hey Mikey

It is less about etiquette and more about corporate culture.
I address my manager with greetings “Hey Mikey” in emails and otherwise, and by jove, he loves it.

Hi Sophie

On this other side of the atlantic, we do the same. An informal organizational culture fosters trust and collaboration.
I communicated with my boss using her nickname (Sophie in lieu of Sophia) and no formal salutations or a prefix (nothwithstanding the fact that she was a Mrs. and almost twice my age). Never had no issues.
In the History of Naming Rituals/Aviator Call Signs, pilots use nicknames, serving a much higher purpose.
The hiring manager must be on a power trip.

Cowboy

Never had any issues?

Anon

It was very unusual not to use first names in email correspondence when I was a trainee in the early 2010s and it’s even more so now.

Even back then emails with a similar message from dinosaur solicitors working in one-man-band firms in the home counties – who we were sometimes across when acting for landlords on real estate work – would do the rounds at our firm.

We laughed at them then as the sentiment seemed so absurd. Even harder to believe there are still people out there who don’t realise how ridiculous they look and sound.

Mr C*nt

Who did you work for, ye olde Farrer and Co?

Archibald O'Pomposity

Cool story, bro.

Ken Liverstones

Lol

Anonymous

My line manager at my last firm behaved like that hiring manager. He was truly a condescending a-hole, and, the consensus was that he enjoyed looking for things to point out to throw around his weight. People like this often make otherwise good places to work, horrendous, because they do not behave like this once or twice. It is thematic.

Expert in vape law

I address my boss as ‘Commandatori’

Scouser of Counsel

In crime it’s all first names between CPS and counsel, and vice-versa.

Brian, age 10

Best avoid names and pronouns altogether

Just begin the email with “to whom it’s about to concern”

Cowboy

Dear Brian,

Your post was brilliant – thank goodness we are still allowed to have a sense of humour which means the ability to laugh at ourselves sometimes !

Mx

Just write dear Mx. M it covers everything including non binary people, etc.
Why does the first thing about a woman, need to be their marital status? Ms has been around for 20 plus years. It’s annoying as hell.

Khmer Chamelion

How about just “Comrade”?

Doddery dinosaur

More than 20 years, actually.

Regretting law since day 1

This is embarrassing… There are people building exponentially more powerful AI models and spacecraft, and then here are these lawyers and HR donkeys debating whether to address someone by first name or last name.

The L man

Can we please have a shout out to the NQ’s response. The manager was a A-hole but kudos to the kid for having a simple, dare I say elegant, way for a mic-drop. Probably made the manager think twice and have an annoying mood which is truly deserved.

Matthew

I don’t know what all the problem is, what’s wrong with”hey Babe” or “hey Bruv”

Pongo of Counsel

Personally, I begin my emails

“Yo Judge” (when writing to Judges)

“Hey Sol” (when writing to solicitors)

Or

“Your Majesty” (when writing to my head clerk)

Qwerty

Ms does not cover Miss & Mrs for older generations.

Mrs was for married and widowed women. Miss was for never married. And in the past Ms was for divorced women.

It’s changed now, but this hiring manager was expressing traditional values and its naive to assume they would have accepted Ms.

Leslie

It’s presumptuous and shows a lack of respect to address a boss by their 1st name on the 1st communication. I wouldn’t hire. Also I would expect them to use 1st name after meeting and introduction/ hire. Just different generational attitudes I guess.

Leslie's boss

You’ve never hired anyone Leslie. Stop dreaming lol

Sergeant Dixon, retired

I used to be in the police force where I addressed all my emails ” ‘Ello, ‘ello, ‘ello”

Archibald O'Pomposity

You might think you’re droll. You’re not.

Budweiser

I got my job with the CPS by kicking off with “Wad up”.

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