Junior solicitor struck off for misleading clients on case progression

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By Sophie Dillon on

23

‘Serious’ and ‘persisting’ misconduct

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A junior solicitor has been struck off after repeatedly misleading clients about the progress of their probate cases.

Rachael Catherine Worthington (formerly known as Rachel Catherine William) qualified as a solicitor at Irwin Mitchell in September 2018 and specialised in contentious probate. Over the course of her employment, however, serious issues arose with how she handled several client matters, ultimately leading to her being struck off.

Concerns first came to light in late 2021 when Worthington was on maternity leave. Calls from a client prompted an internal review by the firm, which uncovered troubling irregularities in her casework. An audit of 50 of her files revealed “matters of concern” in 15 of them, with a disciplinary tribunal focusing on four matters deemed to involve “serious” and “persisting” misconduct.

One of these cases involved Worthington falsely telling a client that their probate claim had been filed in court. She then compounded the deception by providing fake updates on the supposed progress of the claim. She then deleted relevant records from the firm’s case management system and omitted the case from her supervision lists, concealing the fact that no claim had ever been issued.

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In another matter her failure to meet a court-imposed deadline for filing a probate claim led to an adverse costs order against her clients. Despite this, Worthington continued to mislead both her client and the opposing solicitors, falsely asserting that proceedings had been issued and were ongoing.

Irwin Mitchell’s investigation revealed significant misconduct which led to her resignation in February 2022, before the firm referred the case to the Solicitors Regulation Authority (SRA). The SRA’s investigation confirmed breaches of honesty, integrity, and public trust principles under the Solicitors Code of Conduct.

In mitigation, which was not adopted or endorsed by the tribunal, Worthington argued that she was under “an inexplicable amount of pressure” as a newly qualified solicitor “without adequate supervision”. She described working in a “toxic environment”, with a workload that often exceeded 300% of her monthly chargeable targets, forcing her to work “18-hour days and seven days a week”.

Despite admitting her wrongdoing, the SDT determined that striking Worthington off the roll was the only proportionate sanction given the severity of her misconduct and the financial losses incurred by clients. “She breached the trust placed in her as a solicitor and misled clients, opposing solicitors, and insurers. Such conduct seriously undermines public confidence in the legal profession,” the tribunal said.

Irwin Mitchell has since compensated affected clients and ceased acting in two cases due to conflicts of interest. Worthington was also ordered to pay £3,500 in investigation costs.

23 Comments

Hmm

Has there been a proper investigation into Worthington’s claims that she was given an excessive and intolerable workload?

Obviously, these claims may be self-serving and completely baseless. But surely they at least merit investigation. If true, and if the firm generally treats newly qualified solicitors in this way, then this is surely far more concerning than one rogue solicitor.

Withheld

Erwin Mitchell has a system of recording the time that an employee arrives at work on the time that they leave work. In fact it will also recall the time that you go to the loo and return from the loo the system records the number of our build in any given week month/year in addition it will record the number of key/made by the employee in any given period. It would’ve been a simple matter for the tribunal to request that this information be provided to it. It is shocking that the simple step was not taken and of course it is not reported whether this information was offered by the firm. I know that many years ago when I resigned complaining of over Work I did not face the usual problem of the Department of employment withholding on employment benefit as I explained the system to them and invited them to request that they be supplied with such information by the firm.

Overworked

She had 50 x litigation cases as an NQ and was recording in excess of 300% chargeable time. This really does require investigation.

?olly

It’s almost a templated excuse. We hear it so much, it is just one person’s way of handing the pressure. Was there no one to reach out to in the difficulty? . Was there no better wa? Surely there was

James

What a silly comment!
Mental health or no mental health, misconduct is still misconduct!

Overworked

There is nothing silly about my comment. Clearly it was misconduct, clearly she had to be struck off (which she had accepted) and clearly she was foolish to do what she did. At no point in my comment have I said any different.
The point I was making, which you have clearly missed, is that both the firm and the team in question were aware that the NQ had too much work but chose to leave her to struggle at a time when she was at her most vulnerable. They are lucky that she did not follow through with her suicidal thoughts, as we saw with tragic loss of Vanessa Ford who was also recording incredible amounts of chargeable time.

Archibald O'Pomposity

Come on, sophomores, let’s hear you:

“The SRA should be disbanded”
“Absolutely despicable behaviour by the SRA”
“Let’s start a petition to get rid of the SRA”
“Nobody took account of her mental health!”
“That barrister who murdered ten clients only got a fine from the BSB”
“If she were a partner she’d have got a slap on the wrist”

Anon

Do you ever shut up? Or do you live in the replies of Legal Cheek comments just to get constantly berated by strangers as some weird form of masochism?

Archibald O'Pomposity

Do you ever shut up? Or do you live in the replies of Legal Cheek comments just to get constantly berated by strangers as some weird form of masochism?

Weirdo

Look at him! Look at him! He’s replying to himself as Anon to make people think he matters

SKN

Mental health can be considered as a mitigating factor in cases of wrongdoing by a barrister, but it carries less weight compared to other areas of law. The Bar Standards Board (BSB) recognizes that mental health issues may impact a barrister’s conduct, but it does not excuse or exonerate misconduct. The key consideration is whether the mental health condition affected the barrister’s understanding of their actions.

In serious cases, the BSB may take the barrister’s mental health into account when deciding on the appropriate response to the misconduct. However, the primary focus remains on protecting the public and upholding professional standards.

Critic

Is it really fair for their full names to be published? Not only can they not get a job in law anymore but one google search would put most employers off. Are these people never meant to work again? What is the justification for putting someone’s full name for the entire world to see?

Can’t tell anymore

Is this comment satire?

Irwin Mitchell Paralegal

Bet that fool on LinkedIn who is constantly posting about Sheffield legal life hasn’t posted about this piece of news…

Rampant Whatabouttery

Cue Gen G moaning that acting dishonestly is someone else’s problem.

Phil O’Sophic

I thought it was Gen D…

Someone on here previously referenced “Generation Drynites” which is kind of apt…

i.e. rather than recognise that there is a problem, face it and deal with it, you can get or do something that helps
you to pretend it doesn’t exist.

Millenial of Counsel

Yep- like the types who sue their uni because they didn’t pass their exams.

It’s always someone else’s fault for Gen D.

Imperfect Human Solicitor

Totally agree!

Dry nights help me pretend I’m not pissing myself when appearing in front of the SRA for what the BSB would regard as a minor infraction.

Anonymous

Hey don’t knock the Drynites- they saved me valuable minutes in uni exams!

Bittern T. Wisted

That’s cheating!

You should self report to the SRA for giving yourself an unfair advantage in exams!

Mr Mann

U ok, hun?

Anthony Frampton

I sympathise with the junior solicitor. I left the legal profession after litigating RTA PI claims for 22 years due to ever increasing workloads resulting in me working some Saturdays and Sundays for free just to keep up. Targets became less achievable, bonuses almost impossible, stress levels high. Now I am earning more as an HGV driver than I would do in the legal profession, relatively stress-free. Hopefully, Ms Worthington will find a new path in the same way. Some of the rotten comments on this page reflect the state of the legal industry.

An onymouse

I think this is a general indictment of the state of the legal profession generally. Overworked, underpaid and poorly.

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