Astounded disabled trainee solicitor tweets photos of law school’s access “solution”.
BPP Law School has issued an apology after failing to provide a dignified way for a disabled trainee solicitor to enter a building hosting one of its professional development courses.
After arriving at the Hotel Russell in central London yesterday morning, Shannon Murray found herself unable to access the building.
On a course today, anyone spot the problem? pic.twitter.com/VNjubAh4RI
— Shannon Murray (@Shannonemurray) May 13, 2014
This is what happened next.
And their solution to the problem? pic.twitter.com/lZfX7CND5U
— Shannon Murray (@Shannonemurray) May 13, 2014
Oh and I have to be strapped in, not humiliating at all. Thank you @bpp this is disgusting. pic.twitter.com/WFZUXmfPyS
— Shannon Murray (@Shannonemurray) May 13, 2014
BPP initially responded on Twitter by telling Murray that “all of our venues are DDA [Disability Discrimination Act] compliant”, before adding: “however in light of the issues you have raised we will review this venue”. The law school continued: “we’re really sorry you have encountered this experience today and we’d like to put this right”.
Since then BPP’s chief executive Peter Crisp has gone further and issued an unreserved apology. Crisp told Legal Cheek:
“We completely accept that the venue we hired for the course did not have appropriate access. We have apologised unreservedly and are undertaking a full review of our processes to ensure that any external venues we use are fully and suitably accessible to all our delegates. This should not have happened and I am very sorry for the distress that has caused.”